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Collaboration Culture Leadership

We are perfectly imperfect.

Everyone is different. Perfectly imperfect. We learn differently, we communicate in different ways, we have strengths and weaknesses…and furthermore, there are things we don’t even know about ourselves yet. It is this diversity, these mysteries that make us interesting. All organizations are a melting pot — introverts, extroverts, direct and indirect communicators, process-driven and creative thinkers alike.

One of the cornerstone principles of The Mesh Method is that everyone – no matter their role – has something beneficial they can share with others. I have seen Sales/BDRs work well with Senior Engineers and Support agents working well with C-Level executives. Before every session, there is an uneasiness that stems from a fear of being different, of being judged…of being wrong. This is common, not just for every Mesh participant, but for everyone.

The Mesh Method is built on a foundation of trust for this reason. All participants begin with similar doubts, unsure about how their skill sets match, but with the help of a moderator, realize that they are safe to freely share their thoughts and express themselves. Being honest is encouraged and being wrong is welcomed.

By the end of each session, we have identified new learning opportunities and have picked up new skills from one another. These range from small wins like hotkey shortcuts, to larger ones like identifying ways our work impacts one another.

It is transformative.

Over the course of time, the ideas from these sessions interconnect and start to strengthen the core of the entire organization. They create deep bonds with people that wouldn’t ordinarily interact, they build trust-based relationships at scale, and they provide comprehensive solutions to tough challenges – many times, outside of the session. The sessions act as a spark of creativity.

When we share a mindset of let’s work to strengthen one other, problems become puzzles. All puzzles have solutions – and we, in our perfectly imperfect ways, are the pieces.

By Pat Patterson

Pat Patterson is a 20+ year veteran of the remote learning and collaboration field, and the creator of The Mesh Method, a program designed to strengthen knowledge transfer and retention amongst individual contributors, of all types: Introverts and extroverts, direct and indirect communicators, and logical and artistic thinkers.